HS Display Issue - (Third post)

  • Hi guys,

    First of all, this is my third attempted post about this issue. First I posted in a HotS forum on accident, and then in the hearthstone forum under technical support, but both of those times I could not view my posts. So this is my attempt at hopefully successfully posting my HS issue.

    I've played HS almost since its release, so it's weird to have a problem now. A little after the release of Kobolds and Catacombs, I randomly started to have this problem with my display. Only the center of my screen would display when playing Hearthstone, the rest was cut off by black.

    I have some screenshots so you can see what I mean. But this is a problem because some menus lead to dead-ends because the back button gets cut off. It seems like a resolution problem but I haven't been able to fix it. Also I never changed my resolution to cause this problem, so idk why it occurred suddenly now...?

    Please help!

    https://imgur.com/0Q0ky42
    https://imgur.com/ycUpk42
    https://imgur.com/uNkjpPI
  • Hey Darkstar,

    That is definitely odd, I would go ahead and try to delete the options.txt in C:\Users\%USERNAME%\AppData\Local\Blizzard\Hearthstone to see if that resets the resolution settings for you. If you continue to have issues I would go into the Blizzard app and select Options under the Hearthstone logo and go to Game Settings. Scroll to Hearthstone in the menu and click on "Reset In-game Options" and hopefully that should get ya fixed up.